Last Updated: 23 January 2025

1. Introduction

Welcome to PrimeMonacoRealEstate.com (the “Site”). This Privacy Policy explains how MONACOWEB (referred to as “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from our Site. By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We may collect personal data from you in a variety of ways, including, but not limited to, when you:

  • Fill out a form on our Site (e.g., contact forms, subscription forms).
  • Communicate with us via email, phone, or other channels.
  • Make a purchase or inquire about our services.

Depending on the interaction, the personal data we collect may include:

  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Other information you voluntarily submit to us

2.2 Usage Data

We may also collect information on how the Site is accessed and used (“Usage Data”). This may include:

  • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • The pages of our Site that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize our Site and improve your experience. A cookie is a small piece of data stored on your computer by your web browser. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of our Site may not function properly if you do so.

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and Maintaining Our Services: To offer our Site’s content and services to you.
  • Improving User Experience: To analyze how users interact with our Site, so we can enhance our design and functionality.
  • Responding to Inquiries: To respond to your questions, comments, or requests for more information.
  • Marketing and Promotions: To send you promotional materials, newsletters, or other information that may be of interest to you, in accordance with your preferences and applicable law.
  • Compliance: To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing Personal Data (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

  • Your Consent: You have given clear consent to process your personal data for a specific purpose.
  • Contract: The processing is necessary for the performance of a contract, or to take steps to enter into a contract with you.
  • Legitimate Interests: The processing is necessary for our legitimate interests, such as improving our Site, preventing fraud, and maintaining network security, unless these interests are overridden by your data-protection rights and freedoms.
  • Legal Obligations: We may process your data to comply with legal obligations.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to comply with legal obligations, respond to legal claims, protect our rights, or protect the safety of others.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: If we are involved in a merger, acquisition, bankruptcy, restructuring, or sale of assets, your personal data may be transferred to a successor or affiliate as part of that transaction.
  • With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

6. Data Retention

We only keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or other regulatory obligations).

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal data. Despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Data Protection Rights (GDPR)

If you are located in the EEA, you have certain rights in relation to your personal data, including:

  • The right to access the personal data we hold about you.
  • The right to rectification if your personal data is inaccurate or incomplete.
  • The right to erasure (“right to be forgotten”).
  • The right to restrict processing of your personal data.
  • The right to object to the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time (if processing is based on consent).

To exercise these rights, please contact us using the contact details below.

9. Children’s Privacy

Our Site is not directed to children under the age of 16 (or other age as required by local law), and we do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately so we can comply with applicable legal requirements.

10. International Data Transfers

Your personal data may be transferred to—and maintained on—servers or databases located outside your state, province, or country, where the data protection laws may differ. If you are located outside of our hosting country, please note that we may transfer data to a country that may not have the same data protection laws, but we will take steps to ensure your personal data receives an adequate level of protection in the countries in which we process it.

11. Third-Party Websites

Our Site may contain links to third-party websites and services that are not operated or controlled by us. We are not responsible for the privacy practices of any third parties, and we encourage you to review their privacy policies before providing them with any personal data.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our Site. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our Site following the posting of changes to this Privacy Policy indicates your acceptance of those changes.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:
MONACOWEB / PrimeMonacoRealEstate.com
7, Avenue des Papalins MC 98000 Monaco
support @ monacoweb.com